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Wellness & CareHealth News › Westmed and Summit Health FAQs
August 15, 2022

Westmed and Summit Health FAQs

Westmed and Summit Health FAQs

 

In January 2022, Westmed Medical Group joined Summit Health, the region’s premier integrated network of urgent, primary, and specialty care.

 Why did Westmed and Summit Health come together?

Westmed and Summit Health share a vision and mission of improving the way health care needs are addressed by offering timely, high-quality, comprehensive care with an exceptional patient experience. There is a commitment to connected, high-quality care that is shared by Summit Health and Westmed. This relationship allows Westmed to continue our path of growth and improvement by enhancing access to services, ensuring appropriate care management, and delivering continuity of care to an even greater patient population.

 

Who is Summit Health?

Summit Health is a physician-driven, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care. We were formed by the 2019 merger between Summit Medical Group, one of the nation’s premier independent physician-governed multispecialty medical groups, and CityMD, the leading urgent care provider in the New York metro area. Together, Summit Health delivers a more intuitive, comprehensive, and responsive care experience for every stage of life and health condition through high-quality primary, specialty, and urgent care. Summit Health now has more than 2,800 providers, 13,000 employees, and more than 370 locations in New York, New Jersey, Connecticut, Pennsylvania, and Central Oregon. For more information, please visit summithealth.com.

 

 

How is this change benefiting patients?

  • More accessibility to high-quality health care providers
  • Care at every connection to deliver improved outcomes at a lower cost of care
  • Improved efficiency
  • As part of CityMD, we provide the largest network of urgent care locations in the metropolitan area

 

What will change when Westmed becomes Summit Health?

The Westmed community can expect positive impacts to the patient experience, benefiting from additional resources to invest in the areas that matter most to our patients, like high-quality care, convenient services, and digital access.

What noticeable change you will see is our name. Westmed Medical Group will become Summit Health.

 

 

Will my Westmed Medical Group providers remain the same?

Yes. Continuity of care is our priority. Your doctors will remain the same, and you will see them in the same medical offices and facilities.

 

How will I make appointments with my Westmed doctors in the future?

You can continue to schedule appointments with your Westmed care team the way you always have. Please visit our Make an Appointment page to make your appointment or call your health care provider to get started.

Can I keep my current insurance?

Yes, your insurance will remain the same. Click here for a full list of participating insurance companies. We also recommend that you always verify location and physician participation with your health plan.

 

Will I continue to use the Patient Portal?

Yes. You can continue to use the patient portal to securely manage and see your health information 24 hours a day from anywhere you are. You can access the patient portal from your phone, tablet, or computer and stay connected to your health care. (For any medical emergencies, please call 911.)

 

 

Will the billing processes change?

No. There are no immediate changes.

If you have a question about your bill, simply click “Get Help” on your online statement to chat with a representative or call (914) 681-3110.

 

How do I request my medical records?

Requesting medical records will remain the same. Click here to request your medical records.

 

If you have any concerns or questions regarding your wellness and care, please contact our client relations team at (914) 848-8696 or email clientrelations@westmedgroup.com.