COVID-19 Updates: Find information on testing, visitor policy and more.

COVID-19 Resources

There is no doubt that the world has changed since the onset of the COVID-19 pandemic. We promise that the quality of care you have come to expect from Westmed will never change. We are here for you.

How to get a Diagnostic Test at Westmed

If you feel you are experiencing symptoms of COVID-19 or have had a direct exposure to COVID-19, you can obtain diagnostic testing at Westmed through our Urgent Care Clinics or by booking an appointment with your Primary Care Provider. 

Book a spot online at one of our Urgent Care Clinics or with your PCP and be sure to include “COVID-19 Test” or “Coronavirus Test” in your reason for visit. If you are unable to reserve a spot online at our Urgent Care Centers, please visit your nearest WMG Urgent Care location and our team will provide you with the next available spot.

For further testing options, please visit your state Department of Health website for an updated list of testing sites near you:

Prior to administering the COVID-19 test, your provider will perform an exam to assess your overall symptoms. Next, the provider will provide counsel on the test and the implications of your results.

What kind of diagnostic testing does Westmed offer?
Westmed offers PCR tests to diagnose the presence of coronavirus, which is performed through a nasal swab. This is the most accurate type of testing available. Westmed does not offer rapid testing at this time.

How soon will I receive my results?
After your diagnostic test is performed, the sample is sent out to an outside laboratory (typically Labcorp or Quest). Please note, depending on the current volume of tests at these labs, turnaround time can vary and sometimes be up to one week. Our team will notify you as soon as your results are in to confirm whether or not you are currently infected with coronavirus.

Do you have to be a Westmed patient in order to get a COVID-19 diagnostic test?
We can treat both new and existing patients at our Urgent Care Centers if you require immediate testing.
Book Your Urgent Care Spot Here

Scheduling a Virtual Visit with your PCP

If you feel you may have COVID-19 and want help assessing your symptoms, you can get started on an online Virtual Visit with your primary care provider. You can have your doctor determine if you need a COVID-19 test and, if needed, they can guide you in your next steps — all from the comfort of your own home.

Get Started:

  • Schedule your Virtual Visit online or call your Westmed provider’s office, just as you would for an in-person visit, and request a “Virtual Visit” at a date & time that is convenient for you.
  • Once your visit is confirmed, you will receive an email with your appointment date, time and instructions on how to get set up for your Virtual Visit on your mobile device or desktop.

How To Get an Antibody Test at Westmed

Westmed Medical Group offers antibody testing for COVID-19 to existing patients. Read the FAQ below to learn more about antibody tests or schedule an evaluation with your primary care provider.

What is an antibody test?
Antibody tests (also referred to as “serological” tests) check your blood for the presence of antibodies (proteins) that your body makes in response to an infection.

Having a positive antibody test can tell you if you have been exposed to the coronavirus in the past, and whether your body created antibodies in response.
It is important to remember that a positive COVID-19 antibody test does not guarantee immunity to COVID-19.

When is the ideal time to get a COVID-19 antibody test?
Antibodies will start to develop within one to three weeks of symptom onset. It is best to wait until at least two weeks after your symptoms start to undergo testing. If you believe you were infected but never developed symptoms, the test can be done at any time.

Who can get an antibody test at Westmed? How do I schedule an antibody test?
Westmed is currently offering tests to existing patients of all ages, who have a primary care provider in our practice (Internist, Pediatrician and/or OB/GYN).

If you are interested in undergoing COVID-19 antibody testing, you must first schedule a Virtual Visit or an in-person visit with your primary care provider for pre-test counseling.

You can discuss your interest in undergoing an antibody test during your next visit with your PCP, or simply schedule a Virtual Visit with your primary care provider online.

Due to high call volumes, we strongly encourage you to schedule your appointment online, rather than over the phone.

How do I schedule a visit with the lab, after my doctor has entered the antibody test lab order for me?
During your Virtual Visit or in-office visit, your doctor will order the test for you, and you can schedule your antibody test at one of Westmed’s lab sites.

An online appointment with the lab is recommended for antibody testing, as walk-in volume may be high. Please click this link to schedule your antibody test at one of our nearby labs ONLY after your in-person or virtual visit evaluation has been completed.

I feel sick and I am worried I have coronavirus. Should I get an antibody test?
If you are currently exhibiting symptoms of COVID-19, we recommend you get a diagnostic test (not an antibody test), to confirm an active coronavirus infection.

This test requires an in-person appointment with your primary care doctor. Make an appointment online or send a secure message through the My Westmed portal if you’d like to make an appointment for diagnostic testing. If you need immediate attention, please call your doctor’s office.

Where is the lab test done?
The test is performed as a standard venous blood test (blood draw).

You can schedule your visit at any of the Westmed phlebotomy labs after your Virtual Visit or in-office visit has been completed, and your doctor has placed the orders for your antibody test. Those sites include: New Rochelle, Rye, Yonkers, Purchase, Greenwich, White Plains, Norwalk and Stamford.
See our lab locations and hours here.

Which vendor is Westmed using to procure and process our COVID-19 antibody test?
The test we will be using is an Abbott Laboratories test, available through LabCorp. We have chosen this test because the manufacturer has reported sensitivity and specificity of nearly 100%.

Although no test is perfect, your doctor will help you interpret your results in a way that is safe for you.

Will the result of my Antibody test provide me with a titer?
A titer is a quantitative measure of antibodies in your blood that helps medical professionals determine your level of immunity to a certain disease. At this time, none of the currently available antibody tests on the market provide accurate titers of neutralizing antibody against COVID-19.

How will I receive my results?
Your Westmed primary care provider will call you, or send you a secure message through the My Westmed portal to review your individual lab results within 24 hours of receiving your test results.

If I test positive for antibodies, does this mean I am immune to COVID-19?
No, a positive antibody test does not mean you are immune.

While none of the currently available antibody tests can guarantee immunity, your provider will interpret your results to help determine whether you have been exposed to the virus, and might have some degree of protection.

All current COVID-19 antibody tests may cross-react with other coronaviruses to varying degrees.

Can children get the antibody test?
Yes, testing is available to existing Westmed patients