A Message from Westmed CEO, Anthony Viceroy:
You may have received a letter from UnitedHealthcare (UHC) indicating that their contract with Montefiore Health System (Montefiore) might end as of December 31, 2020. While we hope they will reach an agreement and avoid this disruption, we are communicating with you so you can prepare in case they don’t, and try to minimize any disruptions in your care and the care of your family. Please know this contract dispute is between Montefiore and UHC and does not involve Westmed. Please be assured that we have expressed in the strongest terms to both parties how important it is that they reach an agreement before 2020 ends or that they extend their contract while continuing to negotiate in an effort to avoid disruption to patient care. The termination of their agreement would be incredibly disruptive to you and your health and to Westmed. We regret that at the end of this already very difficult year, this disruption is causing additional worry for many of you.
Westmed provides many services at White Plains Hospital which, as part of Montefiore, would be affected by this contract termination. If the two parties cannot agree and their contract ends as of January 1st, 2021, White Plains and other Montefiore hospitals would be out of network for all UHC plans that Westmed accepts. This includes but is not limited to: UnitedHealthcare HMO, PPO, POS, EPO, UMR, Charter, Core, Compass and Navigate plans.
If your care can be provided at a Westmed facility (meaning you do not need a hospital) this does not impact you at this time. We can continue to see you in the office, in our procedure areas, in Urgent Care, and in the Rye Ambulatory Surgical Center without disruptions. If you do need a hospital procedure or stay, we are working hard to ensure that our physicians can serve you at other local hospitals. We recognize needing to have your care rescheduled or transferred elsewhere can be a source of worry and we will do everything we can to minimize disruptions and communicate any changes with you. If you have flexibility in your health plan choice, please know that we accept many other plans. You can go to here for a list of plans that we accept, other than UHC.
Please work with your physician and their staff to decide how to best proceed with your care. If you are actively in the middle of treatment such as pregnancy, cancer treatment, or transplant, you may qualify for a Continuity of Care extension. Please call the number on the back of your UHC ID card to see if you qualify.
We are committed to continuing to serve you with the same quality and integrity as always in 2021 and beyond.
We wish you and your family a Happy and Healthy Holiday Season!