Appointment cancellations are now available for Internal Medicine, Lab and OBGYN departments in the new My Westmed portal.
First, simply log in to your portal and navigate to the “Appointments” tab. If you have an upcoming Internal Medicine, OBGYN or Lab appointment you will see buttons that allow you to “Cancel” or “Reschedule” your upcoming appointments.
- To Cancel Your Appointment: Click the button under your upcoming appointment labeled “Cancel”, enter a cancellation reason and confirm.
- To Reschedule Your Appointment: Click the button under your upcoming appointment labeled “Reschedule” and select a new date and time for the appointment. Note: You are only able to reschedule the appointment for the same location and provider as your original appointment.
Over the coming weeks, more specialties will enable this feature in the portal for your convenience, so please stay tuned for updates!
For a step-by-step tutorial for how to cancel or reschedule an appointment through the patient portal, watch the video below.
Since going live with our new Athena EHR, we are excited to announce that we now have more than 170,000 active users on our new portal! Have you signed up for your new portal account yet? Visit www.westmedgroup.com/mywestmed and click “Sign Up” to register for your new portal account today.