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Wellness & CareHealth News › Online Scheduling & Patient Portal Features
February 28, 2022

Online Scheduling & Patient Portal Features

Online Scheduling & Patient Portal Features

Online Scheduling

Need to make an appointment? Westmed’s web scheduling tool allows you to schedule your visit online using your desktop or mobile device! You’ll have direct access to book on your Westmed provider’s schedule and you do NOT need to have portal access to utilize this service.

Just visit westmedgroup.com/appointments, and enter your reason for visit OR your provider’s name to get started. You can also follow this instructional video to learn how to schedule an appointment online:

Some appointments for certain specialties or visit reasons are unavailable for online scheduling, and in these limited instances you may receive a prompt to call the office to schedule.

Patient Portal Features

Messaging

Patients can send their providers secure messages through our new My Westmed Patient Portal. Please keep in mind that secure messages/non urgent messages are typically responded to within 48 hours.

Learn how to send messages or request prescription refills in the patient portal:

Health History

Although some of your previous medical history information may not be visible to you in the My Westmed Patient Portal, you can easily request a consolidated summary of your health record sent to you instantly via email when you log in and visit the “My Health > Health Records” section of the portal. You can access this consolidated view of your medical records, login to your portal from a web browser on a desktop and click “My Health.” Follow the graphics below to learn how to do request a consolidated summary of your health record. Patients can also access their previous My Westmed Portal account by following instructions here: www.westmedgroup.com/login-to-view-your-portal-history-today/

For more detailed copies of your medical records, such as images/CDs, you will need to contact the HIM department for assistance: medicalrecords@westmedgroup.com or phone: (914) 682-6416.

If you have Patient Portal technical questions or need additional help, call us at (914) 607-4717. You can also email support at technical@westmedgroup.com.

Note: In your email, please include your full name, date of birth, current address, the email address you provided when you registered for a Patient Portal account and the name of the last Westmed provider you have seen.