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Contact Center Associate

DEPARTMENT: Contact Center, 2700
POSITION TYPE: full time
EXPERIENCE: Prior Call Center Experience



Responsibilities

Answer phone, screen calls, schedule appointments, and provide information.  Verify and update profiles on all patients, coordinate and schedule patients appointments in compliance with the internal booking guidelines.  Maintian patient confidentiality as per HIPAA guidelines.  Provide exeptional customer service.

 

Full Time Monday through Friday 8am-5pm.  Multiple Openings.



Requirements

 

  • Excellent Customer Service Skills
  • Contact Center Experience
  • Health Care Experience
  • Proficient in Microsoft software


HUMAN RESOURCES

WESTMED Medical Group
2700 Westchester Avenue
Purchase, New York 10577

phone: (914) 831-6847

fax: (914) 457-3414


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