Learn How to Request a Copy of Your Medical Records at WESTMED

How do I get a copy of my medical records?
The fastest and easiest way to obtain a copy of your medical records at WESTMED is to fill out an Authorization for the Release of Medical Information form that is HIPAA compliant. This can be found on our website under Information and then Patient Forms or click here. When completing the form, please print clearly and include a complete mailing address. The completed form can be faxed to 914-682-6415 to the attention of WESTMED Health Information Management Department. While faxing the form is the fastest and easiest way to obtain your records, if you are unable to fax the form you may mail it to us at: 

WESTMED Medical Group
Health Information Management Department
2700 Westchester Avenue, 2nd Floor
Purchase, New York 10577-2570
Phone: (914) 682-6416
Fax: (914) 682-6415

If the patient is a minor or is not competent to give consent, the signature of a parent, guardian or other legal representative will be required. Additional authorization may be required for release of specifically protected or privileged information. Contact the Health Information Management Department at 914-682-6416 with specific questions.

 Some Helpful Questions and Answers

Do I have to pay for my medical records?
If you are requesting copies of your medical records for yourself, yes, it is $0.75 per page based on NYS Public Health Law 18. Radiology films are $15.00 per film. Mammograms are free because of the requirements of the federal Mammography Quality Standards Act. Echocardiograms and Nuclear Medicine CDs are $30.00 each. All radiology images on CD are $5.00 each plus cost of mailing. 

What if I want my records to go to another doctor?
As a courtesy, we do not charge for other physicians to receive copies of your records whether it is for a second opinion or you are transferring care. You still need to fill out an Authorization, however, your records will be sent on a CD for the other physician’s convenience. 

How long does it take to get my records?
Normal processing time takes 2-3 business days. Film requests take 24-48 hours. CDs can be burned while you wait. 

Can I pick up a copy of my records?
Yes. We have 2 locations for your convenience: 210 Westchester Avenue in White Plains, NY or 2700 Westchester Avenue in Purchase, NY. Our regular business hours are 8:30am-4:30pm. Films can still be picked up at 210 Westchester Avenue. Directions to both locations can be found here. 

Can my records be faxed to my physician or myself?
No. We are unable to this because we want to ensure the confidentiality of your medical information.